Monday, July 16, 2007

The iPhone switchover hassles

OK ... two issues came up when I bought my iPhone. Both could be avoided.

First, my Mac OS was too old. I was running Panther (10.3.something) and when I finally got my iPhone out of the box and was ready to activate it (an excruciating six hours after I bought it) http://www.blogger.com/img/gl.link.gifI found my Mac didn't recognize it.

I hopped onto apple.com/iphone and checked the tech specs and sure enough, you have to have Mac OS X v10.4.10 or later.

I had to use my XP PC to activate my iPhone. That was just, so ... wrong. I felt dirty. I really didn't want to sully my new iPhone with an XP machine, so I just made sure that iTunes wouldn't try to sync anything if I had to connect to it again.

IMPORTANT UPDATE: So I did figure out how to get to my old numbers. Even though the phone says the SIM card failed, I was able to get to the phone numbers. I just had to cancel out of the failed screen.

The second thing that went wrong is I lost most of my phone numbers off my old phone. See, I was already an AT&T customer (and before that, Cingular, and before that, a younger AT&T!) so my old SIM card became useless once I activated my iPhone.

When I've switched phones in the past, the reps at AT&T/Cingular/AT&T would sync all my phone numbers onto the SIM card and they would transfer to the new phone. That leads me to believe that new numbers are added only to the phone, and I really believe that now once my old SIM card on my Nokia went kaput at the activation of my number on the iPhone. I could no longer get to most of my phone numbers on my old phone ... only the most recently added (since my last upgrade, I imagine.)

Now, I don't know if those guys at AT&T/Cingular/AT&T can reverse-sync a phone, but you might want to ask them before you activate your iPhone to your existing number.

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